The error "Please provide valid entity keys" while linking a bug to Test case on execution screen is seen in below situations:
- When the Issue doesn't exist in Jira.
- When the credentials used for Integration are not valid in Jira? (Password expired or changed).
- When the user's credentials for Jira (who is trying to link jira issue to QMetry) are invalid (Password expired or changed).
- When both the above users do not have access to the jira project where the issue exists.
If the issue doesn't fall in above situations Please contact QMetry Support at email@example.com.